w2j collects only what's necessary to run the platform and never sells your personal data to third parties. This policy explains exactly what we collect, why we collect it, and how you can control it.
Privacy on w2j isn't an afterthought. It's built into how the platform collects, stores, and uses your information from day one.
All personal data stored by w2j is encrypted at rest using industry-standard AES-256 encryption. Passwords are hashed and salted — they are never stored in plain text and cannot be read by anyone, including w2j staff.
Every connection between your device and w2j is protected by 256-bit SSL encryption. This means your login credentials, payment details, and personal information cannot be intercepted while in transit.
w2j collects only the data that is genuinely necessary to operate the platform, verify your identity, process payments, and comply with legal obligations. We don't collect data speculatively or for future use cases we haven't defined.
You have the right to access, correct, export, or delete your personal data at any time. Requests are handled within 24 hours for standard cases. No bureaucratic runaround — contact support and it gets done.
w2j does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. The only third parties who receive your data are those directly involved in operating the platform — payment processors, KYC providers, and security services.
w2j retains your data only for as long as it is needed. Account data is kept for the duration of your account plus the legally required retention period. Data that is no longer needed is securely deleted on a defined schedule.
This Privacy Policy is written in plain English so you can actually understand it. If anything is unclear, contact the w2j support team and we'll explain it directly. Your privacy matters to us — this isn't just a legal formality.
This Privacy Policy explains how w2j ("w2j", "we", "us", "the platform") collects, uses, stores, and protects the personal data of users ("you", "Player") who access or use the w2j online gaming platform at w2j.one.
w2j is committed to protecting your privacy and handling your personal data responsibly. We operate in accordance with applicable data protection laws and industry best practices for online gaming platforms. This policy applies to all personal data collected through the w2j website, mobile app, and any related services.
By registering an account on w2j or using any part of the platform, you acknowledge that you have read and understood this Privacy Policy. This policy should be read alongside the w2j Terms and Conditions and Responsible Gaming Policy.
If you have questions about how w2j handles your personal data, contact the support team at [email protected]. We aim to respond to all privacy-related enquiries within 24 hours.
w2j collects personal data in three main ways: data you provide directly when registering or using the platform, data generated automatically through your use of the platform, and data received from third-party service providers involved in operating the platform.
| Category | Data Collected | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, gender, nationality | Registration & KYC verification |
| Contact Data | Email address, mobile number | Registration |
| Verification Data | Government ID, proof of address, selfie photo | KYC verification process |
| Financial Data | Payment method details, transaction history, deposit and withdrawal records | Deposits & withdrawals |
| Gaming Data | Game history, bet amounts, win/loss records, session duration | During gameplay |
| Technical Data | IP address, device type, browser type, operating system, session logs | Automatically on platform access |
| Communication Data | Support chat transcripts, email correspondence | When you contact support |
w2j does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or responsible gaming obligations (for example, if you disclose a gambling-related health concern when requesting self-exclusion).
Payment Data: w2j does not store full payment card numbers or mobile banking PINs. Payment processing is handled by certified third-party payment processors. w2j only retains transaction reference numbers and amounts for record-keeping purposes.
w2j uses your personal data only for the purposes for which it was collected. We do not use your data for purposes that are incompatible with the original reason for collection without obtaining your consent first.
w2j does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. If automated processes flag your account for review, a member of the w2j team will assess the situation before any action is taken.
w2j processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
Where w2j processes your data based on consent, you can withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal. To withdraw consent, contact [email protected] or update your preferences in your account dashboard.
w2j does not sell, rent, or trade your personal data. We share your data only with the third parties listed below, and only to the extent necessary for them to perform their specific function in operating the w2j platform.
All third parties who receive personal data from w2j are required to handle that data in accordance with applicable data protection laws and are bound by contractual data processing agreements with w2j. w2j does not permit third parties to use your data for their own marketing purposes.
w2j uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the platform is used. A cookie is a small text file stored on your device when you visit a website.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential | Required for the platform to function — login sessions, security tokens, account preferences | No — platform won't work without these |
| Functional | Remember your language, display preferences, and responsible gaming settings | Yes — but some features may not work correctly |
| Analytics | Understand how players use the platform to improve the experience. Data is aggregated and anonymised. | Yes — via cookie preferences |
| Security | Detect and prevent fraudulent activity and unauthorised access attempts | No — required for platform security |
w2j does not use third-party advertising cookies or tracking pixels for retargeting purposes. You can manage your cookie preferences through your browser settings. Note that disabling essential or security cookies will affect your ability to use the w2j platform.
w2j retains your personal data for as long as it is necessary to fulfil the purposes for which it was collected, including legal, accounting, and regulatory requirements. The following retention periods apply:
When data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be linked to you as an individual. w2j conducts regular data audits to ensure retention schedules are being followed.
w2j implements technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
In the event of a data breach that is likely to result in a risk to your rights and freedoms, w2j will notify affected users without undue delay and take immediate steps to contain and remediate the breach. w2j will also notify the relevant regulatory authority as required by law.
Your Role in Security: While w2j takes extensive measures to protect your data, you also play a role. Use a strong, unique password for your w2j account, enable two-factor authentication, and never share your login credentials with anyone.
You have the following rights in relation to your personal data held by w2j. To exercise any of these rights, contact the support team at [email protected]. w2j will respond to all data rights requests within 24 hours for standard cases.
Please note that some rights are subject to limitations. For example, w2j cannot delete data that it is legally required to retain under AML or financial regulations. Where a request cannot be fulfilled in full, w2j will explain the reason clearly.
The w2j platform is strictly for adults aged 18 and over. w2j does not knowingly collect personal data from anyone under the age of 18. If you believe that a minor has registered on w2j or provided personal data to the platform, please contact [email protected] immediately.
Upon receiving a report of a minor's data being held, w2j will investigate promptly, close the account, delete the personal data, and return any deposits made. Age verification is a mandatory part of the w2j registration and KYC process precisely to prevent minors from accessing the platform.
w2j may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our privacy practices. When material changes are made, we will notify registered users via email and display a notice on the platform.
The updated Privacy Policy will be published on this page with a revised "Last Updated" date. We encourage you to review this policy periodically. Continued use of the w2j platform after an updated policy has been published constitutes your acknowledgement of the changes.
If you have any questions, concerns, or requests relating to this Privacy Policy or how w2j handles your personal data, please get in touch. The w2j privacy team is available 24 hours a day, 7 days a week.
For information about your rights as a player, visit the Terms and Conditions page. For responsible gaming support and self-exclusion options, visit the Responsible Gaming page.
Your data is safe with w2j. Create your free account today and enjoy a secure, fair gaming experience — from Andar Bahar to live dealer tables, all in Bangladeshi Taka.
Have questions? Visit our FAQ page or read our Terms and Conditions.